Job Description
Ready to start your career tomorrow? ExpressHire Solutions is seeking motivated Entry-Level Customer Service Specialists in Jacksonville, FL! No prior experience required – we provide comprehensive training to help you succeed in a dynamic, supportive environment. Enjoy competitive pay, flexible scheduling, and opportunities for advancement. Join our team and make an immediate impact!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve billing issues and product concerns efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics and quality standards
- Participate in ongoing training programs
- Uphold company values and brand reputation
Qualifications
- High school diploma or equivalent (no experience needed)
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, internet navigation)
- Ability to multitask in fast-paced settings
- Positive attitude and willingness to learn
- Reliable transportation to Jacksonville location
- Pass background check and drug screening
- Must be available for immediate start