Job Description
Ready to launch your career tomorrow? CityCare Solutions is urgently seeking motivated Customer Service Specialists to join our dynamic team in Oklahoma City. No experience necessary—we provide comprehensive training! Enjoy competitive pay, flexible scheduling, and a supportive environment where your growth is our priority. Apply today and start earning tomorrow!
Responsibilities
- Resolve customer inquiries via phone, email, and chat with empathy and professionalism
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Identify opportunities to improve customer experiences
- Meet daily performance metrics for call volume and resolution time
- Participate in ongoing training programs
- Maintain positive brand representation at all touchpoints
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong communication and active listening skills
- Ability to navigate multiple software systems simultaneously
- Proven problem-solving abilities
- Flexibility to work evenings/weekends as needed
- Passion for helping others
- Reliable transportation to our Oklahoma City facility
- No prior experience required—training provided