Job Description
Join our dynamic team at Portland Community Services and launch your career today! We're urgently hiring motivated individuals for entry-level customer service roles – no experience necessary. We provide comprehensive training and a supportive environment to help you thrive. Enjoy competitive pay, comprehensive benefits package, and opportunities for growth within our organization. Perfect for recent graduates or career changers looking to start fresh in Portland's thriving business community.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process transactions and maintain accurate customer records in our CRM system
- Collaborate with team members to resolve complex customer issues
- Contribute to continuous improvement of customer service processes
- Adhere to company policies and maintain confidentiality of customer data
- Participate in ongoing training sessions to enhance product knowledge
- Support cross-functional projects as needed
Qualifications
- High school diploma or equivalent (currently enrolled students welcome)
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Proficient with basic computer applications and willingness to learn new software
- Positive attitude and ability to thrive in a fast-paced environment
- Reliable transportation and punctuality
- Passion for helping others and delivering exceptional service
- No prior experience required – we train you!