Job Description
Launch your career with Memphis Growth Partners! We're seeking motivated individuals with no prior experience to join our dynamic team as Entry-Level Customer Service Specialists. This direct-hire position offers comprehensive training, career advancement opportunities, and a supportive work environment. Perfect for recent graduates or career changers looking to build a professional foundation in the heart of Memphis.
Enjoy competitive pay, benefits package, and the chance to develop valuable skills in customer relations, communication, and problem-solving. Our Memphis-based company is committed to fostering talent and promoting from within.
Responsibilities
- Provide exceptional customer support via phone, email, and chat
- Resolve customer inquiries with empathy and efficiency
- Document interactions accurately in our CRM system
- Collaborate with team members to improve service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing training and development programs
- Contribute to a positive team culture
Qualifications
- High school diploma or equivalent required
- No prior experience necessary - we provide full training
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn new software
- Positive attitude and willingness to learn
- Reliable attendance and punctuality
- Ability to work in a fast-paced environment
- Must pass background check and drug screening