Job Description
Join Memphis Community Services as an Entry-Level Customer Service Specialist and kickstart your career in a supportive, growth-oriented environment! We're hiring immediately for motivated individuals with no prior experience – we provide comprehensive training and mentorship to help you succeed. As a trusted local employer, we're committed to developing Memphis talent through direct-hire roles with competitive benefits and advancement opportunities. If you're passionate about helping others and ready to build a professional foundation, apply today!
Responsibilities
- Deliver exceptional customer support via phone, email, and in-person interactions
- Resolve inquiries efficiently while maintaining a positive brand image
- Document cases accurately in our CRM system for quality assurance
- Collaborate with team members to improve service processes
- Participate in ongoing training to develop product knowledge
- Support community outreach initiatives aligned with our mission
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Ability to learn new systems quickly with minimal supervision
- Basic computer proficiency (typing, navigation, email)
- Positive attitude and willingness to help others
- Reliable transportation and punctuality
- Passion for Memphis community growth