Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist and kickstart your career in Atlanta's thriving business hub. We're seeking motivated individuals with no prior experience – we provide comprehensive training to set you up for success. Enjoy competitive pay, career growth opportunities, and a supportive work environment in the heart of downtown Atlanta.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and professionalism
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing training programs
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (no experience required)
- Strong communication and interpersonal skills
- Basic computer literacy and typing ability
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliable transportation to downtown Atlanta
- Passion for helping others
- Must be available for flexible scheduling