Job Description
Launch your career with KC Innovations LLC! We're actively seeking motivated Entry-Level Customer Service Specialists in Kansas City, MO. No prior experience required – we provide comprehensive paid training to set you up for success. Join our dynamic team where your growth matters and enjoy competitive benefits, including health insurance and paid time off. Ready to start your professional journey? Apply today!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries and troubleshoot issues efficiently
- Document interactions accurately in our CRM system
- Collaborate with team members to improve service quality
- Meet performance metrics for call resolution and satisfaction
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (required)
- Strong verbal and written communication skills
- Ability to learn new technologies quickly
- Positive attitude and customer-first mindset
- Basic computer proficiency with Windows OS
- Must be authorized to work in the United States