Job Description
Join our dynamic team at Pacific Coast Solutions as an Entry-Level Customer Service Specialist! We're seeking motivated individuals with no prior experience to deliver exceptional client experiences. Full training provided in a supportive environment with growth opportunities into sales, marketing, and operations roles.
Why You'll Love Working With Us:
- Comprehensive paid training program
- Clear career advancement pathways
- Collaborative team culture
- Health benefits after 90 days
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Process orders and maintain accurate documentation
- Collaborate with team members to improve service quality
- Participate in ongoing skills development sessions
- Contribute to team performance goals
Qualifications
- No prior experience required – we train everyone!
- High school diploma or equivalent
- Strong communication skills (written & verbal)
- Basic computer proficiency
- Positive attitude and willingness to learn
- Ability to work flexible hours including weekends
- Valid California ID for onboarding