Job Description
Immediate Opening for Entry-Level Talent in Long Beach!
Pacific Coast Solutions is urgently hiring motivated individuals to join our dynamic customer service team. No prior experience required—just a passion for helping others and a desire to grow your career in a supportive environment. Enjoy competitive pay, comprehensive training, and opportunities for advancement in one of Long Beach's fastest-growing companies.
Position starts immediately—apply today to secure your spot!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve billing, product, and service issues using our CRM system
- Document interactions accurately in customer databases
- Collaborate with support teams to escalate complex cases
- Meet daily performance metrics for response time and resolution
- Participate in ongoing product and soft-skills training
Qualifications
- High school diploma or equivalent (degree preferred)
- 0-2 years of customer service or related experience
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Proficient in Microsoft Office and basic tech tools
- Ability to work flexible hours including weekends
- Valid California driver's license (for occasional off-site duties)