Job Description
We are currently urgent hiring for Entry Level Customer Service Representatives in Baltimore, MD. We are looking for driven individuals who are ready to start a rewarding career immediately, even if you have no prior experience.
At Metro Data Connect, we specialize in connecting top talent with high-growth opportunities. We provide comprehensive training and mentorship to ensure your success. If you are reliable, eager to learn, and ready to work, we want to meet you.
Key Benefits:
- Immediate Start: Don't wait for weeks—start earning today.
- Zero Experience Needed: We train you from the ground up.
- Competitive Pay: Earn $15.00/hr to start with performance bonuses.
- Health & Wellness: Medical, dental, and vision coverage available.
Responsibilities
- Greet and assist incoming customers via phone, email, and chat in a professional and friendly manner.
- Perform accurate and high-speed data entry into our internal management systems.
- Answer product and service inquiries and resolve customer issues efficiently.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with the sales team to identify cross-selling opportunities.
- Adhere to all company policies and quality assurance standards.
Qualifications
- High School Diploma or GED (equivalent experience considered).
- Basic computer literacy and typing skills.
- Strong communication skills and a positive attitude.
- Ability to work flexible shifts, including weekends.
- Must be authorized to work in the United States.