Job Description
Join our dynamic team at Tampa Bay Solutions Inc and launch your career in customer service! We're seeking motivated individuals with no prior experience to provide exceptional support to our growing client base. Enjoy competitive pay, comprehensive training, and a supportive work environment in the heart of Tampa. This direct hire position offers immediate start dates and opportunities for career growth.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex cases
- Meet daily performance metrics for response times
- Participate in ongoing training programs
- Maintain positive customer relationships
Qualifications
- High school diploma or equivalent
- Excellent communication skills
- Basic computer proficiency
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Positive attitude and eagerness to learn
- Reliable transportation to our Tampa office
- 18+ years of age