Job Description
Start your career with Coastal Solutions Group! We're seeking motivated Entry-Level Customer Service Representatives in Virginia Beach. No experience required - we provide comprehensive training to help you succeed. Join our supportive team and develop valuable skills while serving our clients. Enjoy competitive pay, benefits, and growth opportunities in a dynamic coastal city. Apply today to begin your professional journey!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve basic billing and account issues
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service
- Participate in ongoing training programs
- Maintain positive brand representation
- Adhere to company protocols and compliance standards
Qualifications
- No prior experience required - open to all backgrounds
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Positive attitude and willingness to learn
- Ability to work flexible hours
- Customer-focused mindset