Job Description
URGENT HIRING: No Experience Required! Join our dynamic team at Raleigh Customer Solutions as an Entry-Level Customer Service Representative. We're seeking motivated individuals to deliver exceptional support to our growing client base. This is your chance to launch a rewarding career with comprehensive training, flexible scheduling, and growth opportunities. If you're a people person with strong communication skills and a desire to learn, apply today!
Why Join Us?
- Competitive hourly pay with performance bonuses
- Comprehensive paid training program
- Health benefits, 401(k), and paid time off
- Modern downtown Raleigh workspace
- Clear career advancement path
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems accurately
- Collaborate with team members to improve service quality
- Meet daily performance metrics for call volume and resolution
- Participate in ongoing training and development sessions
- Support cross-functional projects as assigned
Qualifications
- High school diploma or equivalent (no college experience needed)
- Basic computer literacy and typing skills (35+ WPM)
- Strong verbal communication and active listening abilities
- Ability to work in a fast-paced environment
- Customer-focused mindset with problem-solving aptitude
- Flexible availability including evenings and weekends
- Positive attitude and willingness to learn new systems
- Reliable transportation to our Raleigh office