Job Description
Start your career with us! BrightWave Solutions is seeking enthusiastic Customer Service Representatives to join our growing team in San Diego. No prior experience is required – we provide comprehensive training to set you up for success in a supportive environment.
What You'll Gain:
- Full-time position with benefits package
- Paid training program (4 weeks)
- Clear career advancement path
- Collaborative team culture
- Modern downtown office with flexible scheduling
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve product/service issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex cases
- Meet daily performance metrics
- Continuously improve product knowledge
Qualifications
- High school diploma or equivalent
- No experience required – training provided
- Strong communication skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency
- Positive attitude and willingness to learn