Job Description
Join our dynamic team at Coastal Hospitality Group! We're urgently seeking motivated individuals with no prior experience to launch their careers in customer service. Our comprehensive training program ensures you'll develop essential skills while providing exceptional guest experiences in Virginia Beach's vibrant hospitality scene. Enjoy competitive pay, flexible schedules, and growth opportunities within our expanding company. Apply today and start your professional journey with us!
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Process reservations and manage guest inquiries efficiently
- Collaborate with team members to resolve service issues promptly
- Maintain accurate customer records in our CRM system
- Adhere to company standards and safety protocols
- Contribute to a positive team environment through daily check-ins
- Participate in ongoing skills development sessions
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to multitask in a fast-paced environment
- Positive attitude and customer-focused mindset
- Reliable transportation to our Virginia Beach location
- Must be available for flexible shifts including weekends