Job Description
Launch your career immediately with Jacksonville Business Solutions! We're hiring motivated Entry-Level Customer Service Representatives for our rapidly expanding team. No experience required—just a passion for helping others and a drive to succeed. This is your chance to gain hands-on experience in a supportive environment with flexible scheduling and rapid advancement opportunities.
Why Join Us?
- Immediate start date – begin your career this week
- Comprehensive paid training provided
- Performance-based incentives and bonuses
- Modern downtown Jacksonville office with free parking
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve billing, shipping, and product issues efficiently
- Document interactions in CRM systems with 100% accuracy
- Collaborate with support teams to resolve complex cases
- Meet daily performance metrics (calls/responses)
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent required
- Exceptional verbal and written communication skills
- Strong problem-solving and conflict resolution abilities
- Proficient with basic computer applications (MS Office)
- Ability to multitask in a fast-paced environment
- Positive attitude and customer-first mindset
- No prior experience necessary – training included