Job Description
Start your career in DC today with Capital Connect Solutions! We're urgently hiring entry-level Customer Service Representatives for immediate start dates. No experience necessary—full training provided!
Join our dynamic team in the heart of Washington D.C. and enjoy competitive pay plus a $1,500 sign-on bonus. This is your chance to launch a rewarding career in customer service while contributing to our mission of exceptional client experiences.
Why Apply?
- Immediate hire with paid training
- Competitive hourly wage + $1,500 bonus
- Comprehensive benefits package
- Growth opportunities within the company
- Modern downtown workspace
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve service issues with empathy and efficiency
- Document interactions in CRM systems
- Collaborate with team members to improve processes
- Meet daily performance metrics
- Adhere to company protocols and compliance standards
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (required)
- Strong communication skills
- Basic computer proficiency
- Ability to work flexible hours
- Positive, customer-focused attitude
- Quick learner with problem-solving aptitude
- Valid government-issued ID
- Pass background check (required)