Job Description
Join our dynamic team as an Entry-Level Customer Service Representative! No experience required – we provide comprehensive training to launch your career in San Jose's thriving tech hub. Enjoy competitive pay, full-time benefits, and direct hire status with Innovate Solutions Group. Perfect for recent graduates or career changers seeking growth opportunities.
What We Offer:
- Comprehensive paid training program
- Health insurance and retirement benefits
- Clear career advancement path
- Collaborative team environment
- Modern downtown workspace
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Document interactions in CRM systems
- Collaborate with technical teams for complex cases
- Meet performance metrics for customer satisfaction
- Participate in continuous improvement initiatives
Qualifications
- High school diploma or equivalent
- No experience required – open to all backgrounds
- Strong communication and problem-solving skills
- Basic computer proficiency
- Positive attitude and adaptability
- Authorized to work in the United States
- Ability to work flexible hours including weekends