Job Description
Launch your career in Pennsylvania with no experience required! We're seeking motivated individuals to join our dynamic customer service team. Enjoy comprehensive training, flexible scheduling, and growth opportunities in a supportive environment. Perfect for recent graduates or career changers looking to build professional skills.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve basic billing and account issues
- Document interactions in CRM systems
- Collaborate with team members to resolve complex cases
- Meet daily performance metrics
- Participate in ongoing training programs
- Maintain positive customer relationships
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Ability to multitask in fast-paced settings
- Positive attitude and willingness to learn
- Reliable transportation
- Must pass background check