Job Description
Join ExpressPay Staffing Solutions and get paid DAILY for your hard work! We're seeking motivated Customer Service Representatives to join our Albuquerque team. Enjoy flexible hours, no waiting for weekly or biweekly paychecks, and the satisfaction of helping local businesses thrive. If you're detail-oriented, customer-focused, and ready to start earning immediately, apply today!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve billing inquiries and service issues efficiently
- Update customer records in CRM systems accurately
- Collaborate with team members to resolve escalated concerns
- Meet daily performance metrics and quality standards
- Document all interactions in compliance with company policies
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong verbal communication and active listening skills
- Ability to navigate multiple software systems simultaneously
- Proven problem-solving and conflict resolution abilities
- Reliable transportation to our downtown Albuquerque office
- Availability to work flexible shifts including weekends