Job Description
Are you looking for a job that pays you every week? Premier Logistics & Support is currently hiring Customer Service Representatives in Indianapolis, IN. We are looking for motivated individuals who want to join a fast-paced team where your hard work is rewarded immediately.
Our commitment to our team members is simple: Great pay, weekly payouts, and a supportive work environment. If you have a passion for helping others and want a career that fits your schedule, we want to hear from you.
Why Join Us?
- Get paid every Friday with our guaranteed weekly pay schedule.
- Competitive hourly wage ranging from $18.00 to $22.00.
- Full benefits package including health, dental, and vision insurance.
- Free comprehensive training and clear pathways for career advancement.
- A modern, collaborative office culture in the heart of Indianapolis.
We are looking for someone who can thrive in a dynamic environment and represent our brand with professionalism.
Responsibilities
- Manage inbound and outbound customer inquiries via phone, email, and chat with a focus on resolution and satisfaction.
- Accurately process orders, returns, and exchanges while maintaining detailed records in our CRM system.
- Resolve complex customer issues by identifying root causes and providing effective, timely solutions.
- Collaborate with the sales and logistics teams to ensure a seamless customer experience from start to finish.
- Adhere to all company policies, procedures, and quality standards to ensure compliance.
- Proactively seek opportunities to upsell products or services based on customer needs.
Qualifications
- High school diploma or equivalent required; Associate’s degree preferred.
- Previous customer service experience is a plus, but we provide comprehensive training for the right candidates.
- Strong verbal and written communication skills with a focus on empathy and patience.
- Proficiency with Microsoft Office Suite and basic computer navigation.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Reliable internet connection and computer access for remote or hybrid work options.