Job Description
Are you looking for a fresh start in Pennsylvania? Apex Support Solutions is currently seeking a dedicated Customer Service Representative to join our dynamic team. This is an excellent opportunity for individuals with no prior experience who are eager to learn and grow their career.
We pride ourselves on fostering a supportive work environment where every team member can thrive. You will receive comprehensive training to ensure you are successful in your role.
Why Join Us?
- Competitive hourly pay ($18.00 - $22.00)
- Flexible scheduling options
- Opportunities for advancement
- Health benefits for full-time employees
What You'll Do
As a Customer Service Representative, you will be the face of our company, ensuring our clients receive top-notch support.
Responsibilities
- Handle incoming customer inquiries via phone and email in a professional and courteous manner.
- Assist customers in resolving product or service issues efficiently.
- Enter and update customer data accurately into our database systems.
- Collaborate with the team to improve overall service quality and customer satisfaction.
- Resolve complaints and escalate complex issues to supervisors when necessary.
Qualifications
- High school diploma or GED is preferred.
- Strong communication skills and a friendly demeanor.
- Basic computer literacy and typing proficiency.
- Ability to work in a fast-paced environment.
- Willingness to learn new systems and processes.