Job Description
Join our dynamic team in Oakland for an urgent weekend shift opportunity! We're seeking a motivated Weekend Shift Supervisor to lead our retail operations during peak weekend hours. This direct hire position offers competitive pay, growth potential, and the chance to make an immediate impact in a thriving Bay Area community. Enjoy a flexible schedule while building leadership skills in a fast-paced environment.
Responsibilities
- Manage daily weekend shift operations including staff scheduling and inventory oversight
- Train and mentor new team members on sales techniques and customer service protocols
- Resolve customer inquiries and escalations with professionalism and empathy
- Ensure compliance with safety standards and loss prevention procedures
- Monitor sales performance and implement upselling strategies
- Coordinate with weekday supervisors for seamless handover of operations
- Prepare shift reports and performance analytics for management review
Qualifications
- Minimum 2 years retail or customer service experience
- Proven leadership or supervisory background
- Strong problem-solving and conflict resolution abilities
- Flexibility to work weekends (Saturday/Sunday) and holidays
- Basic proficiency in retail POS systems and inventory management
- Valid California driver's license (for occasional store deliveries)
- Ability to stand for extended periods and lift up to 25 lbs