Job Description
Join our dynamic team at Metro Retail Solutions where weekend warriors thrive! We're seeking energetic Customer Service Specialists to deliver exceptional experiences during our peak weekend hours. This flexible part-time role offers competitive compensation and growth opportunities in NYC's vibrant retail landscape. If you're passionate about customer excellence and weekend flexibility, apply now to become part of our award-winning team!
Responsibilities
- Deliver premium customer service through in-person and digital channels
- Process transactions accurately using POS systems and mobile payment platforms
- Manage inventory and merchandise presentation during weekend operations
- Resolve customer inquiries with empathy and problem-solving skills
- Collaborate with weekend staff to maintain store standards
- Operate within weekend-specific operational protocols
- Support high-volume weekend sales events and promotions
Qualifications
- Minimum 1 year customer service or retail experience
- Flexible weekend availability (Saturday/Sunday shifts)
- Proficiency with POS systems and mobile technologies
- Exceptional communication and interpersonal abilities
- Ability to thrive in fast-paced weekend environments
- Basic math skills for transaction processing
- High school diploma or equivalent required
- Previous weekend shift experience preferred