Job Description
Join our dynamic team at Sunrise Solutions Group! We're expanding our Mesa operations and need passionate Customer Service Representatives to start immediately. This is your chance to launch your career with a growing company offering competitive pay and comprehensive benefits. Enjoy a supportive work environment with flexible scheduling and opportunities for advancement. Don't miss this urgent opportunity to become part of our success story!
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Update customer records in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics and quality standards
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Excellent communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Proficiency with Microsoft Office Suite
- Positive attitude and strong work ethic
- Availability to work flexible shifts including weekends