Job Description
Start Tomorrow! Urgent Part-Time Opportunity in San Jose
InnovateTech Solutions is seeking motivated individuals for immediate part-time tech support positions. Join our dynamic team in the heart of Silicon Valley and gain hands-on experience with cutting-edge technology. This role offers flexible hours and competitive compensation, perfect for students or career changers looking to enter the tech industry.
Responsibilities
- Provide exceptional technical support to clients via phone, email, and chat
- Diagnose and resolve hardware/software issues efficiently
- Install, configure, and troubleshoot computer systems and networks
- Document all interactions and resolutions in ticketing systems
- Collaborate with senior technicians on complex problems
- Train users on new software and security protocols
- Maintain accurate inventory of IT assets
Qualifications
- High school diploma or equivalent; college degree preferred
- 6+ months of technical support or customer service experience
- Proficiency with Windows/macOS and basic networking concepts
- Strong problem-solving and communication skills
- Ability to work independently and prioritize tasks
- CompTIA A+ certification a plus
- Available to work evenings/weekends if needed
- Must pass background check and drug screening