Job Description
Join our dynamic team at Metro Retail Solutions and make an immediate impact! We're urgently seeking motivated Part-Time Customer Service Representatives to deliver exceptional experiences in our flagship New York location. This direct-hire opportunity offers flexible scheduling and competitive pay for dedicated professionals ready to thrive in a fast-paced retail environment. Enjoy comprehensive training, employee discounts, and a supportive team culture focused on growth and recognition. Perfect for students or career changers seeking work-life balance without compromising on professional development.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with exceptional professionalism
- Process transactions accurately while maintaining high service standards
- Resolve customer issues promptly and escalate complex cases appropriately
- Collaborate with team members to ensure seamless store operations
- Assist with inventory management and merchandising tasks
- Adhere to all company policies and security protocols
- Contribute to a positive team atmosphere through proactive communication
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends
- Basic proficiency with POS systems and MS Office
- Detail-oriented with excellent problem-solving abilities
- Positive attitude and ability to work in a fast-paced environment
- Reliable transportation to Manhattan location