Job Description
Join our dynamic team immediately at TechForce Solutions! We're urgently hiring for an IT Support Specialist in Louisville, KY with a competitive salary and a $5,000 sign-on bonus. This is your opportunity to launch or accelerate your career in a fast-paced tech environment while enjoying Ohio's vibrant business ecosystem. Immediate start date – apply now!
Responsibilities
- Provide Tier 1-2 technical support for hardware/software issues
- Manage network infrastructure and system security protocols
- Install, configure, and troubleshoot Windows/Linux environments
- Document IT processes and maintain service desk tickets
- Collaborate with cross-functional teams on IT projects
- Implement backup/recovery systems for data protection
Qualifications
- 3+ years of IT support experience in enterprise environments
- CompTIA Network+ or equivalent certification required
- Proficiency in Active Directory, Azure, and cloud technologies
- Strong analytical and problem-solving abilities
- Excellent communication and customer service skills
- Ability to work flexible hours including on-call rotation