Job Description
Join our dynamic team in Orlando, FL for an immediate hire IT Support Specialist position! We're seeking a motivated professional to join our growing tech hub. This urgent opening includes a $5,000 sign-on bonus and competitive benefits. Help us deliver exceptional technical support while advancing your career in one of Florida's most vibrant tech markets.
Why Apply Now? We need you on board immediately to support our expanding client base. Don't miss this opportunity to secure your position with a forward-thinking company offering growth, stability, and immediate financial incentives.
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network systems
- Diagnose and resolve complex IT issues across diverse environments
- Implement and maintain cybersecurity protocols
- Collaborate with cross-functional teams on system upgrades
- Document technical procedures and maintain knowledge base
- Train end-users on new technologies and best practices
- Monitor system performance and proactively address vulnerabilities
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA Security+ or equivalent certification
- Proficiency in Windows, macOS, and network administration
- Strong troubleshooting skills with diagnostic tools
- Experience with cloud platforms (AWS/Azure/GCP)
- Excellent communication and customer service abilities
- Ability to work under pressure in urgent situations
- Valid Florida driver's license (required for occasional site visits)