Job Description
We are urgently hiring for immediate start positions in Memphis, TN! If you are looking for a job that begins tomorrow, this is your chance to join a leading technology firm.
Our team is expanding rapidly, and we need driven individuals to join our support staff. You will be working directly with clients to resolve technical issues and ensure smooth operations.
Why Apply?
- Start immediately upon selection.
- Competitive hourly rate ($22-$30/hr).
- Reliable full-time schedule.
- Opportunity for permanent placement.
Join our team today and take control of your career with a company that values your skills and offers growth opportunities.
Responsibilities
- Provide high-quality technical support to end-users via phone, email, and remote desktop.
- Diagnose and resolve complex hardware and software issues efficiently.
- Maintain accurate and up-to-date records of all support tickets and interactions.
- Collaborate with the IT team to implement new software solutions and improve workflows.
- Ensure compliance with company security policies and data protection standards.
- Train new staff members on internal tools and standard operating procedures.
- Escalate unresolved issues to senior management appropriately.
Qualifications
- High school diploma or GED equivalent is required.
- Basic computer proficiency (Windows and Mac OS) is essential.
- Strong problem-solving skills and the ability to think critically under pressure.
- Excellent verbal and written communication skills.
- Ability to pass a background check and drug screening.
- Reliable transportation and punctuality are mandatory.
- Previous experience in IT support or customer service is a plus.