Job Description
We are hiring immediately for a dynamic Field Service Technician to join our growing team in Miami, FL. If you are looking for a career with growth potential and a generous Sign-On Bonus, this is your chance to join a market leader.
As a vital member of our technical support team, you will be responsible for the installation, maintenance, and repair of our advanced telecommunications equipment. We prioritize safety, efficiency, and customer satisfaction. Don't miss this opportunity to advance your career in a thriving industry.
Why Apply?
- Sign-On Bonus: $3,000 paid upon successful completion of training.
- Flexible Schedule: Opportunities for overtime and weekend shifts.
- Comprehensive Benefits: Medical, dental, vision, and 401(k) matching.
Responsibilities
- Perform on-site installation, configuration, and maintenance of network hardware and software systems.
- Diagnose and troubleshoot complex technical issues to ensure minimal downtime for clients.
- Provide exceptional customer service and technical training to end-users regarding equipment usage.
- Maintain accurate service logs and documentation in our CRM system.
- Collaborate with the sales and engineering teams to meet project deadlines.
- Adhere to all safety protocols and company quality assurance standards.
- Travel to various client sites within the Miami metropolitan area as required.
Qualifications
- High School Diploma or GED required; Associate degree in IT or related field preferred.
- Minimum of 2 years of experience in field service, telecommunications, or IT support.
- Valid Driver’s License and clean driving record.
- Strong problem-solving skills and the ability to work independently.
- Excellent written and verbal communication skills.
- Proficiency with diagnostic tools and network troubleshooting software.
- Ability to lift up to 50 lbs and work in various weather conditions.