Job Description
We are looking for motivated individuals to join our team in Charlotte, NC. This is an urgent hire opportunity with a competitive Sign-On Bonus for new hires. We are committed to your success and provide comprehensive training to help you thrive in this role.
Join a dynamic company where your growth matters. Apply today and take the first step towards a rewarding career without the barriers of prior experience.
Responsibilities
- Greet and assist customers with inquiries via phone, email, and in-person.
- Process orders, returns, and exchanges accurately and efficiently.
- Resolve customer complaints and escalate complex issues to management.
- Maintain a high level of professionalism and represent the brand positively.
- Collaborate with team members to meet daily and weekly performance goals.
- Update customer records in the database with precision.
Qualifications
- No prior experience required; we train the right candidates.
- High school diploma or GED is preferred.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced, high-volume environment.
- Reliable transportation is a plus.
- Must be available to work flexible shifts, including weekends.