Job Description
Join our dynamic team at TechSolutions Inc. as an Entry-Level IT Support Specialist in Oklahoma City! We're urgently hiring passionate individuals to kickstart their careers in technology. This role offers hands-on experience with cutting-edge systems while supporting our clients' digital transformation. Enjoy competitive compensation, comprehensive benefits, and a collaborative work environment designed for growth. Don't miss this urgent opportunity to launch your tech career in OKC!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems
- Document IT procedures and maintain service desk tickets
- Collaborate with senior engineers on complex troubleshooting
- Assist with cybersecurity awareness training for staff
- Support cloud infrastructure and SaaS applications
- Participate in IT asset inventory and lifecycle management
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and prioritize tasks
- CompTIA A+ or similar certification preferred
- Valid driver's license for occasional on-site support