Job Description
URGENT HIRING: Weekly Pay Direct Hire Positions in Miami, FL! Join our elite client's team and enjoy weekly paychecks while building your career. We're seeking motivated individuals for immediate full-time roles with comprehensive benefits and rapid advancement opportunities.
Why choose us?
- Weekly Pay: No more waiting for bi-monthly checks
- Direct Hire: Permanent position with our industry-leading partner
- Comprehensive Benefits: Medical, dental, vision, and 401k starting day 1
- Growth-Focused: Clear career path and leadership training
Don't miss this opportunity to join a dynamic team that values your contributions. Apply now and start earning weekly!
Responsibilities
- Handle 50-80 inbound/outbound customer calls daily with professionalism
- Resolve complex billing and technical issues using CRM systems
- Meet/exceed 95% customer satisfaction and first-call resolution metrics
- Document interactions accurately in Salesforce and maintain compliance
- Collaborate with technical teams for escalated customer issues
- Participate in weekly training to enhance product knowledge
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service experience in high-volume environment
- Proficiency with CRM systems (Salesforce experience a plus)
- Exceptional verbal/written communication skills in English/Spanish
- Ability to multitask in fast-paced, metrics-driven setting
- Positive attitude and problem-solving mindset
- Must pass background check and drug screening