Job Description
Start Tomorrow! Urgent Hiring in Tampa, FL
We're seeking dynamic Customer Service Representatives to join our high-impact team immediately. If you're a proactive communicator ready to deliver exceptional client experiences, apply now and begin your new career tomorrow!
Why You'll Love This Role:
- Immediate start date
- Competitive hourly pay + benefits
- Growth-focused environment
- Modern downtown Tampa office
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries efficiently using CRM systems
- Document interactions accurately in Salesforce
- Collaborate with cross-functional teams to resolve complex issues
- Meet/exceed performance metrics (CSAT, FCR)
- Contribute to process improvement initiatives
Qualifications
- 1+ years customer service experience
- Proficiency with CRM software (Salesforce preferred)
- Exceptional verbal/written communication skills
- Ability to work in fast-paced environment
- High school diploma or equivalent
- Availability for flexible shifts (including weekends)
- Basic technical troubleshooting knowledge