Job Description
Join our award-winning tech team in downtown Indianapolis and make an immediate impact! We're seeking a Senior Salesforce Administrator to optimize our CRM platform for rapid business growth. This urgent full-time position offers competitive compensation, comprehensive benefits, and the opportunity to shape our digital transformation strategy. Enjoy hybrid work flexibility with 3 days in-office collaboration.
Responsibilities
- Configure, maintain, and optimize Salesforce CRM system for 500+ users
- Develop automation solutions using Flow Builder and Apex triggers
- Create and maintain custom objects, fields, and validation rules
- Train staff on Salesforce best practices and new features
- Generate monthly performance reports for executive leadership
- Lead Salesforce integration projects with external ERP systems
- Monitor system health and resolve user issues within SLAs
Qualifications
- 5+ years Salesforce administration experience (Salesforce Certified Admin required)
- Expertise in Sales/Service Cloud, Marketing Cloud, and Experience Cloud
- Strong knowledge of Salesforce data modeling and security protocols
- Proven experience with API integrations and middleware tools
- Ability to translate business requirements into technical solutions
- Excellent problem-solving skills and attention to detail
- Strong communication skills for stakeholder management
- Bachelor's degree in Computer Science or related field