Job Description
Are you looking for a flexible part-time role that offers competitive pay and growth opportunities? Apex Digital Solutions is urgently hiring a Part-Time IT Support Specialist to join our dynamic team in Ohio.
We are seeking a proactive individual who thrives in a fast-paced environment and is ready to make an immediate impact. Whether you are in Ohio or looking to work remotely, this is your chance to join a leading industry player.
Why Join Us?
- Flexible Schedule: Choose the hours that work best for you.
- Competitive Pay: Earn $18 - $25/hour based on experience.
- Modern Environment: Work with cutting-edge technology.
Don't miss out on this urgent hiring opportunity. Apply today to secure your position!
Responsibilities
- Provide technical support to internal and external customers via phone, email, and chat.
- Diagnose and resolve hardware and software issues efficiently.
- Install, configure, and maintain computer systems and networks.
- Document all technical issues and resolutions in the helpdesk database.
- Collaborate with the senior engineering team to improve system performance.
- Conduct regular software updates and security patches.
- Assist in the training of new staff members on IT procedures.
Qualifications
- High school diploma or equivalent required.
- Basic knowledge of computer hardware and software components.
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication abilities.
- Ability to work independently with minimal supervision.
- Reliable internet connection for remote or hybrid options.
- Previous experience in IT support is a plus but not mandatory.