Job Description
Are you looking for an immediate start in Philadelphia? TechHorizon Solutions is now hiring for Part-Time positions with a competitive salary and a Sign-On Bonus!
We are seeking motivated individuals to join our support team. This is a fantastic opportunity to gain experience in a dynamic corporate environment while enjoying flexible working hours and a supportive culture.
Why Apply?
- Immediate Start: Don't wait weeks for a response; get hired today.
- Sign-On Bonus: Earn an extra $500 upon successful completion of your probationary period.
- Flexible Schedule: Choose shifts that fit your lifestyle.
Join us in delivering exceptional service to our growing client base.
Responsibilities
- Manage daily client inquiries via email and phone with a focus on speed and accuracy.
- Update and maintain accurate customer data in our CRM and internal databases.
- Assist with the onboarding process for new clients and process applications efficiently.
- Resolve complex customer issues efficiently and professionally while maintaining a positive tone.
- Collaborate with the sales team to ensure client retention and satisfaction.
- Prepare weekly performance reports and documentation for management review.
- Monitor communication channels for incoming leads and route them appropriately.
Qualifications
- High School Diploma or equivalent required.
- Proven experience in customer service or administrative support preferred.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) is required.
- Strong written and verbal communication skills.
- Ability to work independently and meet strict deadlines.
- Must have reliable transportation and valid ID.
- Willingness to learn new software quickly.