Job Description
Join our dynamic team at Metro Retail Solutions! We're urgently seeking enthusiastic Part-Time Customer Service Specialists in Philadelphia to deliver exceptional experiences. This direct-hire opportunity offers competitive pay, flexible scheduling, and immediate start dates. Perfect for students, career-changers, or those seeking supplemental income. Grow your skills in a supportive environment while making a real impact in our community.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Resolve product/service issues using problem-solving frameworks
- Process transactions accurately and maintain secure cash handling
- Collaborate with team members to ensure seamless store operations
- Assist with inventory management and visual merchandising
- Document interactions in CRM systems with precision
- Uphold brand standards and safety protocols at all times
Qualifications
- High school diploma or equivalent; college students encouraged
- 1+ years customer service or retail experience preferred
- Strong communication and conflict resolution skills
- Basic proficiency with POS systems and Microsoft Office
- Ability to work flexible hours including weekends/holidays
- Valid Pennsylvania ID and reliable transportation
- Positive attitude with problem-solving mindset
- Urgent availability for immediate onboarding