Job Description
Join our vibrant team at Sunshine Retail Solutions, Florida's premier customer experience provider. We're seeking energetic Part-Time Customer Service Specialists to deliver exceptional service at our Orlando headquarters. This direct hire opportunity offers competitive pay, flexible scheduling, and growth potential within our expanding network. Ideal for students, career changers, and experienced professionals seeking work-life balance.
Enjoy our modern workspace with on-site amenities, comprehensive training, and a supportive culture focused on employee development. We prioritize local talent and offer immediate start dates for qualified candidates.
Responsibilities
- Deliver exceptional customer support via phone, email, and in-person interactions
- Process transactions and maintain accurate customer records in our CRM system
- Resolve inquiries efficiently while maintaining high satisfaction scores
- Collaborate with cross-functional teams to improve service processes
- Assist with inventory management and merchandising tasks
- Participate in weekly team training sessions and performance reviews
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year customer service or retail experience
- Proficiency with POS systems and Microsoft Office Suite
- Strong problem-solving abilities and conflict resolution skills
- Availability to work evenings, weekends, and holidays
- Valid Florida driver's license for occasional off-site duties