Job Description
We're urgently hiring a Part-Time Customer Service Specialist to join our dynamic team in the heart of New Orleans! This direct-hire position offers flexible hours and competitive compensation in one of America's most vibrant cities. Ideal candidates will thrive in fast-paced environments while delivering exceptional service to our diverse clientele.
Responsibilities
- Handle high-volume inbound/outbound customer inquiries via phone, email, and in-person
- Resolve complex service issues with empathy and efficiency
- Process transactions and maintain accurate customer records
- Collaborate with cross-functional teams to ensure seamless service delivery
- Identify upsell opportunities and promote company offerings
- Maintain clean, organized workspace following safety protocols
Qualifications
- Minimum 1 year customer service experience
- Proficient with CRM software and MS Office Suite
- Exceptional communication and problem-solving skills
- Ability to work flexible hours including evenings/weekends
- Valid Louisiana driver's license (if local travel required)
- Spanish fluency highly preferred
- Professional appearance and positive attitude