Job Description
Join our dynamic team at MetroServe Solutions as we expand our community presence in Baltimore! We're urgently seeking passionate individuals to deliver exceptional customer experiences in a fast-paced retail environment. This part-time role offers flexible scheduling and immediate start dates for qualified candidates who thrive in customer-facing positions.
Responsibilities
- Deliver outstanding in-person and phone customer service with empathy and professionalism
- Process transactions accurately using POS systems while maintaining cash handling integrity
- Resolve customer inquiries efficiently and escalate complex issues to management
- Assist with inventory management and visual merchandising tasks
- Collaborate with team members to maintain a clean, organized store environment
- Actively contribute to sales goals through product knowledge and upselling
- Participate in ongoing training to enhance service skills and product expertise
Qualifications
- Minimum 6 months customer service or retail experience preferred
- Strong communication and interpersonal skills with diverse populations
- Ability to work evenings, weekends, and holidays as required
- Basic math proficiency and comfort with point-of-sale systems
- Valid driver's license and reliable transportation (some locations require travel)
- High school diploma or equivalent required
- Positive attitude and resilience in high-pressure situations
- Must pass background check and drug screening