Job Description
Join our dynamic team at Southern Hospitality Solutions and kickstart your career tomorrow! We're seeking energetic Part-Time Customer Service Specialists to deliver exceptional experiences for our Georgia-based clients. This flexible role offers immediate start opportunities with competitive pay and growth potential. Perfect for students, career changers, or those seeking work-life balance in the heart of Atlanta.
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Manage client accounts and resolve inquiries with empathy and efficiency
- Process transactions and maintain accurate documentation
- Collaborate with cross-functional teams to ensure seamless service delivery
- Identify upsell opportunities to enhance customer satisfaction
- Adhere to company protocols and security standards
- Contribute to team performance goals and metrics
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service experience required
- Proficiency with CRM software (Salesforce knowledge a plus)
- Strong communication and problem-solving skills
- Ability to work flexible shifts including evenings/weekends
- Basic math skills for transaction processing
- Positive attitude with customer-first mindset
- Reliable transportation to downtown Atlanta location