Job Description
Join our dynamic team at Global Retail Solutions as a Part-Time Customer Service Specialist in Houston. We're seeking energetic individuals to deliver exceptional service to our growing clientele. This immediate hire position offers flexible scheduling and direct employment with competitive benefits. If you thrive in fast-paced environments and excel at problem-solving, apply today to start your career journey with us!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Resolve billing and product issues using CRM systems
- Process transactions and maintain accurate records
- Collaborate with team members to optimize customer experience
- Assist with inventory management and store operations
- Participate in weekend and evening shifts as required
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or retail experience preferred
- Proficient in Microsoft Office and point-of-sale systems
- Strong communication and conflict resolution skills
- Ability to work flexible hours including weekends
- Basic math skills and attention to detail
- Valid Texas driver's license for occasional errands