Job Description
Join our award-winning retail team in Austin! We're urgently hiring passionate part-time Customer Service Representatives to deliver exceptional shopping experiences. This is your chance to grow with a Fortune 500 company while enjoying flexible hours and competitive pay. Perfect for students, career changers, and locals seeking work-life balance.
Responsibilities
- Handle 25+ customer inquiries daily via phone, chat, and in-person
- Process transactions and resolve payment issues using POS systems
- Collaborate with merchandising team to maintain store presentation
- Train on new product launches and seasonal promotions
- Support inventory management and stock replenishment
- Document customer feedback and service trends
- Uphold brand standards across all customer touchpoints
Qualifications
- 6+ months customer service or retail experience
- Proficiency with Microsoft Office and mobile POS systems
- Strong conflict resolution and active listening skills
- Ability to work weekends and holiday shifts
- High school diploma or equivalent required
- Bilingual (English/Spanish) preferred
- Reliable transportation to North Austin location
- Positive attitude and team-first mentality