Job Description
Join Urban Retail Group's dynamic team as a Part-Time Customer Experience Specialist in sunny Los Angeles! We're seeking passionate individuals to deliver exceptional service at our flagship locations. This flexible role offers competitive pay, growth opportunities, and a vibrant work environment in the heart of LA.
Our ideal candidates thrive in fast-paced settings, possess excellent communication skills, and are committed to creating memorable customer interactions. Enjoy consistent weekly schedules, comprehensive product training, and the chance to join a company that values your professional development.
Responsibilities
- Deliver exceptional in-person customer service across flagship retail locations
- Process transactions accurately while maintaining brand standards
- Resolve customer inquiries with empathy and efficiency
- Collaborate with team members to maintain organized store environments
- Participate in inventory management and visual merchandising
- Contribute to achieving store sales and customer satisfaction targets
Qualifications
- High school diploma or equivalent; college coursework preferred
- 6+ months customer service or retail experience
- Strong verbal communication and problem-solving abilities
- Flexible availability including weekends and evenings
- Basic proficiency with POS systems and inventory software
- Ability to stand for extended periods and lift up to 25 lbs
- Valid California driver's license (required for location transfers)