Job Description
Join Urban Retail Solutions' dynamic team as a Part-Time Customer Experience Specialist in Philadelphia! We're urgently hiring passionate individuals to deliver exceptional service in our flagship retail location. This direct-hire opportunity offers flexible scheduling while making a tangible impact on customer satisfaction and brand loyalty. Perfect for students, career-changers, or those seeking supplemental income with growth potential.
Enjoy competitive compensation, comprehensive product training, and a collaborative work environment. Immediate start date available for qualified candidates. Apply today to become part of Philadelphia's premier retail experience team!
Responsibilities
- Deliver exceptional in-person customer service through consultative selling and problem resolution
- Process transactions accurately using POS systems while maintaining cash drawer integrity
- Execute visual merchandising standards to create compelling product displays
- Manage inventory counts and assist with stock replenishment operations
- Collaborate with team to resolve customer inquiries and escalations
- Participate in training sessions to master product knowledge and service protocols
- Contribute to a positive team environment through open communication
Qualifications
- High school diploma or equivalent; college students welcome to apply
- 1+ years customer service or retail experience preferred
- Strong communication and interpersonal skills with a service mindset
- Ability to work flexible shifts including evenings and weekends
- Proficiency with technology (POS systems, mobile devices)
- Detail-oriented with strong organizational abilities
- Philadelphia residency required for local scheduling flexibility
- Valid Pennsylvania driver's license if travel between locations needed