Job Description
Join our dynamic team at Urban Retail Solutions, where we're revolutionizing customer engagement in Baltimore's vibrant retail scene. We're seeking passionate Part-Time Customer Experience Specialists to deliver exceptional service while representing our premium brand. This direct hire opportunity offers flexible scheduling and growth potential within our expanding Maryland operations. Perfect for students or professionals seeking work-life balance!
Responsibilities
- Deliver personalized customer experiences through in-store consultations and digital support
- Process transactions and maintain accurate inventory records using our retail management system
- Resolve customer inquiries with professionalism and product expertise
- Collaborate with cross-functional teams to execute seasonal promotions
- Identify sales opportunities and contribute to store performance goals
- Maintain pristine visual merchandising standards
- Train on new product launches and brand initiatives
Qualifications
- 1+ years retail or customer service experience preferred
- Exceptional communication and interpersonal skills
- Ability to work weekends and flexible hours (15-25 hrs/week)
- Proficient with point-of-sale systems and basic Microsoft Office
- Strong problem-solving abilities with a customer-first mindset
- High school diploma or equivalent required
- Availability for evening shifts during peak seasons
- Valid driver's license for occasional store transfers