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Information Technology 🏢 Full Time ⭐️ Verified

Junior IT Support Specialist

InnovateTech Solutions
San Antonio
Estimated Salary
USD 45.000 – USD 55.000
Live Update
17 Juni 2026
Deadline
17 Jun 2027

Job Description

Join our dynamic team at InnovateTech Solutions and launch your career in technology! We're seeking motivated entry-level professionals passionate about IT support and customer service. As a Junior IT Support Specialist, you'll work in our state-of-the-art San Antonio headquarters, providing critical technical assistance to clients while receiving mentorship from industry experts. We offer comprehensive training programs, growth opportunities, and a collaborative culture that values innovation and continuous learning. Perfect for recent graduates or career changers looking to enter the thriving tech sector.

Responsibilities

  • Provide technical support for hardware, software, and network systems
  • Diagnose and resolve technical issues via phone, email, and in-person
  • Install, configure, and maintain computer systems and peripherals
  • Create and maintain technical documentation and knowledge base articles
  • Collaborate with senior IT staff on system upgrades and projects
  • Deliver exceptional customer service with clear communication
  • Assist with cybersecurity protocols and data protection measures

Qualifications

  • High school diploma or equivalent; Associate's degree preferred
  • Basic knowledge of Windows operating systems and networking concepts
  • Strong problem-solving and analytical abilities
  • Excellent written and verbal communication skills
  • Customer service-oriented mindset with patience and empathy
  • Ability to work independently and as part of a team
  • CompTIA A+ certification or willingness to obtain within 6 months

Required Skills

Technical Support Customer Service Troubleshooting Windows Networking Help Desk IT Infrastructure

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