Job Description
Join our dynamic team as a Junior IT Support Specialist at TechNova Solutions! We're urgently hiring motivated entry-level professionals to provide critical technical support across our Orlando headquarters. This is your golden ticket to launch a rewarding career in IT with comprehensive training and growth opportunities. Don't miss this chance to work with cutting-edge technology while making an immediate impact in a fast-paced environment.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Assist employees with system installations, configurations, and troubleshooting
- Document IT incidents, resolutions, and asset management procedures
- Collaborate with senior IT staff on security protocols and system updates
- Monitor system performance and report potential vulnerabilities
- Deliver user training on new technologies and best practices
- Participate in IT projects and system upgrades
Qualifications
- Associate degree in IT, Computer Science, or related field
- Basic knowledge of Windows OS and Microsoft Office Suite
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- CompTIA A+ certification or equivalent experience preferred
- Valid driver's license for occasional equipment transport
- Quick learner with passion for technology trends